Privacy policy
At Ventaland, our users are our most valuable asset, and with you, your data. For this reason, we take advantage of this declaration of intentions to guarantee you a responsible, loyal and lawful use of your data. Visiting this website does not imply that the user is obliged to provide any information. In the event that the user provides any personal information, the data collected on this website will be treated fairly and lawfully, subject at all times to the principles and rights set out in Regulation (EU) 2016/679 of 27 April, General Data Protection Regulation (GDPR) and other applicable regulations. In compliance with the provisions of Article 13 of the GDPR, we inform you of the following:
Responsible
Neutronic Massive S.L. (hereinafter, Ventaland) C/Finlandia parc 108 nave 4 Tecnocórdoba 14014 Cordoba Contact telephone number: 604920695*.
What do we do with your data?
New Customer" section
The main purpose of this treatment is the management of the registered users in our web, as well as the sending of publicity related to the products and services commercialized by Ventaland or for the sending of publicity, discounts and promotions of products and services of other entities. Ventaland assures the confidentiality of the data provided and guarantees that, in no case, they will be given for any other use without previous and express consent of our users. We will only ask you for the necessary data to provide the required service and will only be used for this purpose.
Checkout
The main purpose of this treatment is to maintain the contractual relationship with our clients, to facilitate the processing of orders, to carry out statistical studies, as well as to send publicity related to the products and services commercialised by Ventaland or to send publicity, discounts and promotions of products and services of other entities.
Bulletin offers" and "Express offers" sections
The e-mail provided will be processed by Ventaland with the purpose of sending the offer bulletin. This newsletter is exclusively informative.Marketing Actions.
Ventaland will be able to use these data to inform about future promotions, offers and other commercial actions in the cases in which you are already a client or if you are not, when you have given us your consent in the corresponding section.Section "Contact Form and Ventaland Support Centre".
Section "Contact Form and Ventaland Support Centre".
Use of tickets
Each user can access their tickets with a username and password. Passwords are personal and non-transferable and the user is responsible for the use of their passwords and their communication to third parties. The information contained in the tickets is confidential. Ventaland prohibits the publication of the tickets to third parties and its disclosure in forums, social networks and any website.RMA Form" section
The main purpose of this processing is the management of the RMA (Use of your product warranty). Your data may be communicated to manufacturers in the event of faulty or defective products.Information collected for web improvements
In order to improve our services and on-line shopping we are analysing the Ventaland portal and the correct navigation of the user. This information will be confidential and will only be used to improve the security and operation of our online shop and for statistical purposes..
Legal basis for processing
For the purposes of registration, purchase and warranty management, we base the processing of data on the execution of the purchase contract or within the framework of the pre-contractual relationship. For the sending of commercial information we will base the processing on your consent, although if you are already a customer we may send you information about similar products, always providing you with a simple and free means of unsubscribing. The consent given here by the Data Controller for the communication of data to third parties can be revoked at any time, without retroactive effect..
Addressees
On the occasion of the purchase your data may be communicated to the following recipients: Bank entities for the payment of purchases by credit card. To the Office of consumers and users in the event of a complaint. To manufacturers, technical services and/or wholesalers in the case of guarantees or repairs. To those transport companies that may be in charge of sending the corresponding orders to customers. These recipients may be located inside or outside Spanish territory, depending on the product and/or service purchased. In the legally established cases, such as the case of the Security Forces and Corps. To the public administrations to whom we have to provide information due to the fulfilment of our legal obligations. Ventaland assures the confidentiality of the data provided and guarantees that, in no case, they will be transferred for any other use without previous and express consent of our clients. We will only ask you for the data necessary to provide the required service and they will only be used for this purpose..
Stakeholders' Rights
The data subject has the following rights: He or she may request information about the personal data stored concerning him or her (access). You may request that inaccuracies in your personal data be corrected (rectification). You may request the deletion or restriction of the processing of your personal data and (erasure and restriction). To do so, you should contact us, attaching a copy of your ID card or other document that identifies you, via our form or by email to info@ventaland.com. The data subject also has the right to file a complaint with the data protection authorities (Spanish Data Protection Agency). However, we invite you to contact us with any question related to the data in order to solve it.
Data Protection Officer
We have appointed a data protection officer (DPO) for any matter relating to your personal data. You can contact him or her at info@ventaland.com.
Data quality
Users must guarantee the truthfulness, accuracy, authenticity and validity of the personal data collected from them..Protection of minors We do not collect personal data from minors. It is the responsibility of the parent/legal guardian to ensure the privacy of minors, making every effort to ensure that they have consented to the collection and use of the minor's personal data.